Manufacturer contacted and sent a new one for replacement. Great customer service but replacement item was nicked on the corner. It was still usable so i didn't bother to ask for another replacement. I would recommend item to be shipped in another box instead of an over-sized yellow envelop which is not adequate protection. Item sharpen my knife pretty good though..
If your dull knives are no longer getting the job done or you're worried you'll cut yourself, you should sharpen your knives with a stone. Sharpening stones, also called whetstones, are made of natural or synthetic materials and they can be used dry, with oil, or with water. Once you've chosen a stone, simply run your dull blades over the stone until they're sharp again. If you've used an even hand, your knives will feel like new!
The Fallkniven DC3 Diamond/Ceramic Whetstone Sharpener will make a believer out of anyone willing to invest a bit of time in the process. A big advantage of this stone is that it can be taken anywhere, used anywhere, without any form of lubrication and will produce an amazing sharp edge on whatever needs sharpening. Timeless Old World tech that still dazzles.
Just to prove that we're not merely sharpening geeks, here's an interesting side note. The word whet pops up in some unexpected places. A small species of owl is called the saw-whet owl because the sound it makes reminded people of the sound made when sharpening a saw with a file. And the phrase "to whet your appetite" comes from the idea of your hunger growing sharper at the thought of food.
Your stroke can be straight or circular, from "hilt to tip" OR "tip to hilt," whichever is more comfortable. If you're using a small portable sharpener, stroke the blade in nearly a straight direction. Remember to always cut into the stone and never pull or drag your edge backwards. The blade edge should face in the same direction as your stroke. So, you're essentially moving the metal away from the edge. We recommend the circular stroke as it helps you maintain your angle instead of having to find it every time you lift the knife from the stone.
We regret that due to technical challenges caused by new regulations in Europe, we can for the time being no longer accept orders from the European Union. If you reside in the UK you can continue to order from our UK websites or shop from our locations and partners. Visit West Elm at www.westelm.co.uk and Pottery Barn Kids at www.potterybarnkids.co.uk.
I purchased this set together with the 400/1000 grit stone assuming that some of my knives were quite dull and would need work on a coarse grit stone. Premium Whetstone Sharpening Stone 2 Side Grit 400/1000 | Knife Sharpener Waterstone with NonSlip Rubber Base & Flattening Stone. This is my first wetstone. First off I tried to sharpen my Chicago Cutlery boning knife. This knife is nearly thirty years old, has been abused in may ways and was quite dull. It was very difficult for me to get a burr on this blade, which I attribute to poor technique. Next I moved on to my Henckels Professional S paring and chef's knives. The paring knife was moderately sharp and was modestly improved after working over all three grits of stone. It would cut paper but again it was difficult to develop a burr with this blade. Undaunted I switched to the chef's knife. This knife is twenty years old and has never been professionally re-sharpened. I have sharpened it twice with a Lanksey sharpening system which marred the finish but did put a good edge on the blade. Lansky Standard Coarse Sharpening System with Fine Hones. The chef's knife was moderately dull and had several pits visible on the cutting surface. I modified my technique for passing the knife over the stone and worked the chef's knife over the 400 grit stone aggressively and eventually I was able to get a burr to form from the tip of the knife all the way to the handle. From there it was a simple process of reforming the burr on the 1000 grit stone and then finishing on the 6000. After sharpening, the chef's knife easily and cleanly slices a tomato with very light pressure and is in my opinion very sharp. Not sushi knife sharp but more than enough for the chopping and slicing I expect of it. I'm looking forward to going back and working both the boning knife and the paring knife over again. Don't expect a good result from this product the first time you use it. Watch videos on using a wetstone, expect to spend at least twenty minutes per knife at first, and practice forming a burr. If you can form a burr, you will be able to successfully sharpen your knife.